At Mutt Cosmetics, we utilize the USPS First Class (3-5 day) and Priority (1-3 day) shipping. International: First Class International, Or Priority International. We charge by the weight of the products you ordered. You should receive your order within 3-5 business days, excluding weekends and holidays. All products are handmade, so please allow a couple of days for processing. We will notify you if it may take a little longer on your order confirmation and/or via email. We strive to get you your products ASAP!
International Customers Please Note: Mutt Cosmetics is not responsible for VAT taxes fees, or other taxes/tariffs due to International shipping. The customer may have to pay a fee at their local post offices/stations to receive their packages. Mutt Cosmetics does not pay and cannot calculate this cost prior to shipping.
We do not accept returns on items that have been opened or used. If you would like to make a return on an unopened/unused item that you received, and simply do not like please contact us by emailing: firstname.lastname@example.org. Please include your order number for reference!
Customer is responsible for return shipping. We do not refund initial shipping charges that were paid at the time of ordering. Refunds are issued for unused and unopened products only.